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Responsibilities:
Customer Service & Sales
- Acknowledge every customer within 30 seconds.
- Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
- Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
- Close the sale & secure add on sales.
- Invite your customer to back & turn them into Birkenstock fans.
- Monitor your daily sales against your individual budget every few hours.
Inventory
- Replenish footwear, apparel and accessories from the storeroom daily.
- Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
- Ensure stock entries in the POS systems are accurate.
- Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
- Process customer orders.
Daily Operations
- Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
- Assist the manager with open and closing the store.
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Training
- Your training is your responsibility.
- Ensure you are allocated a buddy initially & that you learn from them.
- You must attend quarterly training sessions & complete the assessments.
- Ensure you receive monthly feedback from your manager.
- Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
- These are essential as they will determine your eligible for promotions.
Merchandising
- Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
- Ensure sizes are replenished.
- Assist the team to change the windows/ Mannequins fortnightly.
- Ensure POS materials are stored in the area to avoid damage.
- Grade 12 or Equivalent
- Min. 6 months customers services experience
- Birkenstock knowledge advantageous
- Able to work flexible shifts. sales assistant jobs
Perks & Benefits
- You get to work for a rapidly expanding distributor with aspirational brands.
- Comprehensive health benefit
- Quarterly Uniform allowance
- Staff discount (50% off for you and your family across all the brands within the group)
- Company performance incentive scheme
- Long-service incentives
- Holistic Employee Wellness programme
- The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.
Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.
Sales Assistant Job: Your Guide to a Rewarding Career
Sales assistant jobs can be an exciting gateway into the world of retail and customer service. If you’re looking for a position that offers variety, interaction with people, and a chance to grow, you’ve landed in the right spot. This job isn’t just about standing behind a counter; it’s about building connections and playing a vital role in a company’s success.
What Does a Sales Assistant Do?
A sales assistant wears many hats. Think of them as a friendly guide in a bustling store. From greeting customers as they walk through the door to helping them find exactly what they need, sales assistants are the heartbeat of retail. They have budget-friendly solutions for customers’ problems and aim to please.
Here are some core duties:
Customer Interaction: Engaging with customers to understand their needs is a top priority. It’s not just about making a sale; it’s about creating relationships.
Product Knowledge: Sales assistants need to know their products inside and out. Whether it’s clothing, electronics, or home goods, being knowledgeable garners respect and trust from customers.
Inventory Management: Keeping tabs on stock means customers find what they want, when they want it.
Checkout Assistance: Helping customers complete their purchases efficiently helps ensure a smooth shopping experience.
Why Consider a Sales Assistant Role?
Choosing to become a sales assistant isn’t just about the job title; it’s about the experience gained and the skills developed. Here are a few reasons why this role is worth considering:
Flexibility and Variety
Sales assistant jobs often offer flexible hours. This flexibility can be perfect for students or those seeking a part-time gig. Plus, every day is different! You might help a customer looking for a birthday gift one minute and restock shelves the next.
Skill Development
In this role, you’ll sharpen various skills that are valuable in any career. Communication, problem-solving, and teamwork are essential. Each interaction hones your ability to communicate effectively with different personalities, making you a more well-rounded individual. sales assistant jobs
sales assistant jobs
Pathway for Growth
Starting as a sales assistant can open doors to future opportunities. Many retail managers and supervisors begin their careers in this position. It offers a stepping stone to roles in management, marketing, or even entrepreneurship. sales assistant jobs
The Personal Touch: A Key to Success
Success in sales assistant jobs hinges on a personal connection. Have you ever walked into a store and felt welcomed? That’s the magic a good sales assistant creates. Building rapport with customers leads to loyalty. It’s like having a personal shopping buddy! sales assistant jobs
Tips for Success
Listen Actively: Pay attention to customer needs and feedback. It’s not just about what they say; notice their body language and emotions.
Stay Positive: A cheerful attitude goes a long way. Customers are more likely to return if you make their shopping experience enjoyable. sales assistant jobs
Be Resourceful: If you don’t know the answer to a question, don’t panic! Use your resources or ask a colleague. Showing you care is what counts. sales assistant jobs
How to Land a Sales Assistant Job
Ready to dive in? Here are some straightforward steps to help you secure that
sales assistant position:
Update Your Resume sales assistant jobs
Highlight any previous experience in customer service, retail, or related fields. Make sure it’s clear, concise, and ready to impress.
Prepare for Interviews sales assistant jobs
Think about common interview questions like, “Why do you want to work here?” and practice your responses. Show enthusiasm and a willingness to learn. sales assistant jobs
Network
Sometimes, it’s not just what you know but who you know. Reach out to friends or family in retail for insider tips on openings. sales assistant jobs
